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Support
Questions about capturing receipts, reminders, Orchive Pro, or your account? Reach out and we’ll get back to you as soon as we can.
Tips before you write
- Include your device (iPhone / Android) and OS version
- Mention the Orchive app version (Profile screen, bottom)
- Describe what you expected vs. what happened
- Screenshots help when something looks wrong
Billing & subscriptions
Orchive Pro is billed through the App Store or Google Play. To cancel or request a refund, use your store account settings — we can’t change store billing directly from email, but we can help you find the right steps.
Privacy & legal
See our Privacy Policy and Terms of Service. For privacy-specific requests, you can still use getsupport@orchiveit.com.